The Cici's Pizza tirade kind of confused me.
I didn't understand which part was so difficult for Tom to endure... I mean he said himself that the price didn't go up, and doesn't even drink soda... Was he accosted by one of the SS/Cici agents demanding his beverage bar "papers?"
Perhaps he just doesn't adjust well to change?
Anyway, the part about the old folks brashly taking too many cookies made me not care.
The show was definitely a "W."